Get in Touch With Bed Buddies

We're Mel and Martin - real people running a real Australian business. If you have a question about a product, an order, delivery times, or anything else, we'd love to hear from you. We aim to respond to all enquiries within 24 hours on business days.

Contact Details

Email sales@bedbuddies.com.au The fastest way to reach us. We check emails daily and respond promptly.

Phone 0430 064 560 Call or text Mel directly. Best reached during business hours AEST.

Post Bed Buddies PO Box 869 Gymea NSW 2227

Common Questions

Where is my order? Once your order ships you'll receive a StarTrack tracking number via email. Use it at startrack.com.au to track your delivery in real time.

What does the packaging look like? All orders ship in plain, unmarked boxes or satchels. Nothing on the outside indicates the contents or the sender. Your billing statement also shows a discreet business name.

Can I return a product? Unfortunately due to the product we sell items can not be returned due to change of mind

How long does delivery take? Most Australian metro deliveries arrive within 1-5 business days from our Melbourne warehouse depending on your location. Express options are available at checkout.

Send Us a Message

Fill in your details below and we'll get back to you as soon as we can - usually within 24 hours on business days.

sales@bedbuddies.com.au

Bed Buddies is an Australian-owned online adult store operating since 2017. We ship discreetly Australia-wide from our Melbourne warehouse.